Harrowfield Drive

What the client said

John, As you know over the last eleven months, since the construction started, I have already expressed in various occasions my sincere admiration for your excellent professional standards and the high calibre of people you have in your team.

However, after what you have done today in this project (the modification of the stairs in the lounge and now the demolition of the concrete foundation by the fountain) I am really short of words to describe the good feelings I have about you personally and Ken Hobern.

Your immediacy, your leading by example, your effective efforts for making your customer happy is really outstanding, especially knowing how tremendously busy you must be in this period.

I was amazed this morning (and in other occasions in this project) how quickly and graciously you can accommodate and satisfy requests of variations made at the very last minute, no matter how hard it is to implement them.

In essence I am trying to say: I think that engaging the professional services of you and your team I have done the best thing in this project, as I have not only the benefit of the highest professional standard, but also I have met a number excellent persons with whom I will not doubt have a long friendly relationship well after the completion of the construction of my new house.

Thanks! Jo

Harrowfield Drive, Hamilton